By placing an order with Tasaud, you confirm that you have read, understood, and agreed to our shipping and delivery policy, ensuring compliance with all its aspects. Our shipments adhere to all policies, terms, and conditions set by our shipping and delivery partner. Tasaud cannot claim any compensation or dues upon order confirmation, notification to the recipient, or receipt of the order by the customer, except in the following situation: If the product you received is damaged, you can submit a return request to customer service through the approved communication channels. We will then take the necessary steps to receive the product, inspect it, and complete the return or replacement process and cancel the request.

You can return a product within 14 days from the date of purchase, provided it is in its original condition and you retain the purchase receipt.